Returns & Exchanges

At Press Coffee Roasters, we want you to love every cup; however, due to the perishable nature of coffee, we cannot accept returns on roasted beans unless there is an error with your order. For brewing equipment and merchandise, we offer a 30-day return window for items in their original, unused condition.

1

Review Policy

Ensure your item is eligible for return by verifying it is a non-perishable product or a defective shipment within 30 days of purchase.

2

Contact Support

Email our customer service team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA).

3

Pack Your Item

Securely package the unused merchandise in its original packaging, including all tags and manuals, to prevent damage during transit.

4

Ship and Track

Affix the provided shipping label and drop the package off at your nearest carrier location, keeping the tracking number for your records.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing